Sr IT Business Analyst - Marketing Technology (Remote)
Sealed Air is in business to protect, to solve critical packaging challenges and to leave our world better than we found it. Our portfolio of leading packaging solutions includes CRYOVAC brand food packaging, SEALED AIR brand protective packaging and BUBBLE WRAP brand packaging, which collectively enable a safer, more efficient food supply chain and protect valuable goods shipped around the world. Sealed Air generated $4.8 billion in sales in 2019 and has approximately 16,500 employees who serve customers in 124 countries. To learn more, visit www.sealedair.com.
Job Summary
A Senior Business Analyst plays a critical role in the development of information technology solutions by orchestrating the full life cycle of software development. You will be a member of one of our Cloud Operating Model Delivery (COMD) teams which is built upon collaboration among business analysts, developers, security experts, and infrastructure specialist to design, build, validate, deploy, operate and maintain technology solution in a rapid, reliable, repeatable and secure fashion. The role will be focused on delivery of outcomes related to eCommerce with focus on marketing technologies by driving customer insights through connection of systems, data and processes. The Senior Business Analyst will have the accountability to synthesize the demand requirements for changes in business processes and related functions into a technology platform solutions and maximize the value of the SEE technology platform landscape to improve the experience, function, and ultimate outcomes of the SEE organization.
Responsibilities
- Develop and manage IT Customer Relationships:
The Senior Business Analyst must understand the ultimate business objectives and transformation needs of the program in which they are working. Additionally, the role requires providing guidance and managing effective internal and external relationships for optimal, sustainable solutions. - Develop, Maintain and Deploy IT Solutions:
The Senior Business Analyst will be held accountable for the delivery of solutions with the COMD team that achieved business outcomes. The role will require deep understanding of business processes and functions needed to achieve business process change and valuable business outcomes. The ability to connect business function to technological platforms is critical to success in the role. Leveraging a broad technology landscape to maximize overall technology solution impact is also important component of the role. He/she will need to manage a team to perform in all areas of the solution delivery life cycle including synthesizing business objectives into technology solutions, planning, designing, configuring, testing, deploying and managing change of the organization to complete a successful delivery. - Experience with enterprise content management systems and digital marketing tools such as campaign management, personalization and targeting, analytics, social media monitoring and insights, mobility solutions
- Experience with marketing or ad technology (analytics, testing, personalization, email, data management platforms, demand side platforms, ad servers, ad exchanges, cross-device tracking platforms, etc.)
- Manage portfolio backlog of delivery outcomes to deliver optimal value for the organization
- Acts as a liaison between technical resources, business resources, and other functions to ensure the efficiency and effectiveness of solutions deployed
- Present complex functional and technical concepts across multiple levels of a global organization in clear, simple terms to optimize communication and alignment
- Manage global teams including internal SEE employees and onshore and offshore contract resources and third-party experts
- Coordinate and support the change management for processes impacted
- Ensure quality of technology delivery by following software development guidelines and managing others to align with documentation, research, testing, and approval requirements
- Strong understanding about digital marketing, omni-channel solutions and customer experience
- Self-managed, responsive, and dedicated to customer support
- Identifying business requirements, requirements management, functional design, prototyping, process design (including scenario design and flow mapping), testing, training, defining support procedures and supporting implementations as well as integrations.
- Collaborates with technical architects, developers, UX, QA, project managers to develop and improve processes.
- Working knowledge of client-side and server-side scripting technologies
- Understanding of HTML, JavaScript, Flash, and web protocols
- Understanding of online marketing and analysis, including SEO, display, email, Search, Social, affiliates, and CRM
Qualifications
- University educated (BA/BS)
- 8
years in-depth experience in relevant IT roles - Experience in Martech space, specifically related to implementing and driving value from Adobe Experience Manager (AEM), Marketo, Target, and Analytics
- Experience driving customer insights and engagement through deep understanding of connections between multiple systems and business processes
- Strong verbal and written communications
- Strong analytical abilities to manage a global delivery portfolio
- Extensive experience in the delivery of final solutions
- Can work effectively with remote teams across multiple time zones
Additional Qualifications a Plus
- Adobe certifications
- Experience with SAP
- Master s Degree
Requisition id:
33532
Relocation:
No
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability or protected veteran status.
LINK1 MON1
Estimated Salary: $20 to $28 per hour based on qualifications.
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