Help Desk Analyst

Company Name:

The Help Desk Analyst demonstrates up-to-date expertise in Active Directory, MS Office 365 and experience with mobile devices (IOS, Android and tablets)
The ideal candidate will possess great communication skills both verbal and written!! They will also possess the desire and drive to grow with the company.

Desired Qualifications:

1-3 years enterprise Help Desk/Customer Service experience preferred
Demonstrated proficiency working with Active Directory
Experience with MS Office 365
Experience with Mobile Devices (Android, IOS, tablets)
Must possess excellent communication skills (written and verbal), customer service skills, organizational skills and problem solving skills while maintaining the highest level of professionalism
Create, follow, and improve upon Standard Operating Procedures
Must be self-motivated and energetic with a sense of urgency

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