Receptionist
Livinz Medspa Livinz Medspa Charlotte, NC Charlotte, NC Full-time Full-time From $19 an hour From $19 an hour 16 hours ago 16 hours ago 16 hours ago Qualifications Minimum of 2 years experience in a Med Spa setting receptionist Exceptional Customer Service Sales Skills Fluent in Portuguese and English or Spanish and English Ability to effectively communicate with clients, office management, and staff Empathy and Sensitivity Team Spirit Ability to operate basic office equipment:
fax machine, photocopier, and scanner Knowledge of computers and software programs, such as scheduling, email, and word processing software Exceptional written and verbal communication skills Work cohesively with others in a fun and fast-paced environment Able to work well under pressure, be dedicated, organized, detail-oriented Capable of working independently and as part of a team Responsibilities Customer Service/Management:
Greet clients with a friendly smile and positive attitude Manage client check-ins and input arrival confirmation into the system Handle client Check Out by offering some products to be used in conjunction with the performed protocols Answer, redirect, and filter phone calls Respond to all missed calls, voicemails, and emails Answer phone calls professionally and explain spa services to patients Schedule, monitor appointments, and resolve scheduling conflicts Manage the office's agenda and flow Handle and process all payments for services Records and document management:
Maintain accurate records of patients, contact information, medical histories, consent forms, and other relevant documentation Assist in administrative tasks such as filling out forms, preparing reports, processing payments, and organizing documents Handle unexpected situations or client complaints in a professional and courteous manner, seeking to resolve issues in the best possible way Process all orders from Website :
pull, pack and take it to the Postal Office Answer all incoming emails or calls coming from customers from the website Clinic Organization:
Establish and maintain high-quality standards:
ensuring that the reception and front area are organized, tidy, and all products are stocked in their proper places Prepare the office for proper opening and closing Monitor and request necessary supplies (Inventory in General) for the daily operation of the MedSpa, such as office materials, cleaning products, and supplies for aesthetic procedures Communication with the Team:
Notify the team about clients cancellations or the arrival of unscheduled visitors Alert the team when a scheduled client arrives Maintain and organize the schedule of MedSpa professionals, coordinating appointments, procedures, and ensuring there is no overlapping of schedules Sales Goals:
Manage leads Be familiar with the treatments offered at MedSpa in order to provide basic information to clients about procedures, prices, and available packages.
Other
Responsibilities:
Support with other administrative and organizational tasks when necessary This position offers the opportunity to work in a dynamic environment where customer interaction is key.
If you have a passion for providing exceptional service and possess the required skills, we would love to hear from you.
Apply now to join our team! Job Type:
Full-time Pay:
From $19.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Weekly day range:
Every weekend Monday to Friday Ability to Relocate:
Charlotte, NC 28277:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
fax machine, photocopier, and scanner Knowledge of computers and software programs, such as scheduling, email, and word processing software Exceptional written and verbal communication skills Work cohesively with others in a fun and fast-paced environment Able to work well under pressure, be dedicated, organized, detail-oriented Capable of working independently and as part of a team Responsibilities Customer Service/Management:
Greet clients with a friendly smile and positive attitude Manage client check-ins and input arrival confirmation into the system Handle client Check Out by offering some products to be used in conjunction with the performed protocols Answer, redirect, and filter phone calls Respond to all missed calls, voicemails, and emails Answer phone calls professionally and explain spa services to patients Schedule, monitor appointments, and resolve scheduling conflicts Manage the office's agenda and flow Handle and process all payments for services Records and document management:
Maintain accurate records of patients, contact information, medical histories, consent forms, and other relevant documentation Assist in administrative tasks such as filling out forms, preparing reports, processing payments, and organizing documents Handle unexpected situations or client complaints in a professional and courteous manner, seeking to resolve issues in the best possible way Process all orders from Website :
pull, pack and take it to the Postal Office Answer all incoming emails or calls coming from customers from the website Clinic Organization:
Establish and maintain high-quality standards:
ensuring that the reception and front area are organized, tidy, and all products are stocked in their proper places Prepare the office for proper opening and closing Monitor and request necessary supplies (Inventory in General) for the daily operation of the MedSpa, such as office materials, cleaning products, and supplies for aesthetic procedures Communication with the Team:
Notify the team about clients cancellations or the arrival of unscheduled visitors Alert the team when a scheduled client arrives Maintain and organize the schedule of MedSpa professionals, coordinating appointments, procedures, and ensuring there is no overlapping of schedules Sales Goals:
Manage leads Be familiar with the treatments offered at MedSpa in order to provide basic information to clients about procedures, prices, and available packages.
Other
Responsibilities:
Support with other administrative and organizational tasks when necessary This position offers the opportunity to work in a dynamic environment where customer interaction is key.
If you have a passion for providing exceptional service and possess the required skills, we would love to hear from you.
Apply now to join our team! Job Type:
Full-time Pay:
From $19.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Weekly day range:
Every weekend Monday to Friday Ability to Relocate:
Charlotte, NC 28277:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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