Supervisor, School Law Enforcement
Non Instructional/Support Services Job Number 4600289998 Start Date Open Date 10/17/2023 Closing Date 11/03/2023
Summary:
Position requires the direct supervision of subordinate Telecommunicators.
The ability to think quickly and clearly under stressful conditions while providing communication with the public, patrol officers and subordinates.
Maintain and supervise the daily work of Telecommunicators while ensuring all departmental policies are complied with by each employee.
Provide training for new telecommunicators.
Evaluating daily, monthly, and yearly performance of assigned personnel.
Having geographical knowledge of all Charlotte-Mecklenburg Schools in both the city of Charlotte and Mecklenburg County.
Monitor daily work routines and collaborate with Charlotte-Mecklenburg Police Department and other outside agencies.
Essential Duties:
Supervision of School Law Enforcement communications personnel Monitor Computer Aided Dispatch System for response involving both CMS School Law Enforcement and CMPD service calls Coordinates volunteer screenings and background investigations Assist outside agencies with Police response from the School Law Enforcement Department Perform administrative duties, i.
e.
employee schedules and/or evaluations Answer telephone calls and provide information to callers or route call to the appropriate department File documents and other records Performs related duties as assigned Education and
Experience:
MinimumDesirable High school/G.
E.
D.
3 years but less than 5 years of previous experience required High school/G.
E.
D.
3 years but less than 5 years of previous experience required Licensing / Certification Requirements:
Preferred:
DCI and NCIC Certification provided by the CMPD or other Law Enforcement Agencies Knowledge / Skills / Abilities:
Extensive knowledge of a working communications bureau Ability to multi-task Ability to complete all tasks in a timely and accurate manner Must be available for call back Physical Requirements:
During the course of a normal workday, most (5 to 8 hours), required to use repetitive motor coordination with finger dexterity skills During the course of a normal workday, rarely (does not exist as regular part of job) required to exert physical effort, e.
g.
, transporting materials or equipment or lifting, moving, carrying heavy materials Rarely (does not exist as regular part of job) handle/work with biohazards or risks for potential job-related injury.
Generally, work is done in an office environment with pleasant working conditions.
There is good lighting and ventilation, it is reasonably quiet, and the work hours are reasonably regular.
# of Jobs 1.
00 Salary:
From 17.
11 Minimum Educational Requirements HS diploma Term 12 Month Job Attachment View Attachment Recommended Skills Administration Content Management Expediting Law Enforcement Multitasking Research Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
Position requires the direct supervision of subordinate Telecommunicators.
The ability to think quickly and clearly under stressful conditions while providing communication with the public, patrol officers and subordinates.
Maintain and supervise the daily work of Telecommunicators while ensuring all departmental policies are complied with by each employee.
Provide training for new telecommunicators.
Evaluating daily, monthly, and yearly performance of assigned personnel.
Having geographical knowledge of all Charlotte-Mecklenburg Schools in both the city of Charlotte and Mecklenburg County.
Monitor daily work routines and collaborate with Charlotte-Mecklenburg Police Department and other outside agencies.
Essential Duties:
Supervision of School Law Enforcement communications personnel Monitor Computer Aided Dispatch System for response involving both CMS School Law Enforcement and CMPD service calls Coordinates volunteer screenings and background investigations Assist outside agencies with Police response from the School Law Enforcement Department Perform administrative duties, i.
e.
employee schedules and/or evaluations Answer telephone calls and provide information to callers or route call to the appropriate department File documents and other records Performs related duties as assigned Education and
Experience:
MinimumDesirable High school/G.
E.
D.
3 years but less than 5 years of previous experience required High school/G.
E.
D.
3 years but less than 5 years of previous experience required Licensing / Certification Requirements:
Preferred:
DCI and NCIC Certification provided by the CMPD or other Law Enforcement Agencies Knowledge / Skills / Abilities:
Extensive knowledge of a working communications bureau Ability to multi-task Ability to complete all tasks in a timely and accurate manner Must be available for call back Physical Requirements:
During the course of a normal workday, most (5 to 8 hours), required to use repetitive motor coordination with finger dexterity skills During the course of a normal workday, rarely (does not exist as regular part of job) required to exert physical effort, e.
g.
, transporting materials or equipment or lifting, moving, carrying heavy materials Rarely (does not exist as regular part of job) handle/work with biohazards or risks for potential job-related injury.
Generally, work is done in an office environment with pleasant working conditions.
There is good lighting and ventilation, it is reasonably quiet, and the work hours are reasonably regular.
# of Jobs 1.
00 Salary:
From 17.
11 Minimum Educational Requirements HS diploma Term 12 Month Job Attachment View Attachment Recommended Skills Administration Content Management Expediting Law Enforcement Multitasking Research Estimated Salary: $20 to $28 per hour based on qualifications.
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