UC Quality Assurance Coordinator
UC Quality Assurance Coordinator Requisition #:
req10884 Location:
Charlotte, NC Hours:
Full-time(40 hours/weekly)Bethany is changing the world through family.
We began our work by serving one child more than 75 years ago.
Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the world.
We strengthen and preserve families, support displaced people fleeing danger, and find safe, loving families for children who need them.
Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in the U.
S.
and around the world.
As a Quality Assurance Coordinator, you will be primarily responsible for maintaining and reporting accurate, up-to-date documentation on the TFC program and the children in care.
This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.
ESSENTIAL JOB RESPONSIBILITIES Completion of electronic filing and weekly reports; Maintain accurate, up-to-date information on foster children in care while meeting the respective state licensing requirements and Bethany's documentation and reporting requirements; Schedule and prioritize work duties in partnership with supervisor and other team members; Complete paperwork and phone calls for the foster care team, as requested; Serve as the primary point of contact for intake and quality assurance related tasks for the foster care team.
Administer and complete intake tasks in a timely and accurate manner; Attend trainings and meetings as assigned by supervisor; Assist with quarterly file audits; Complete other duties as assigned.
Qualifications:
Bachelor's level degree in Social Work or equivalent field of study from an accredited college, preferred; Knowledge of state foster care procedures and case management protocol, a plus; At least one (1) year of experience in child welfare, preferred; Excellent verbal and written communication skills; Must have an ability to provide excellent and compassionate customer service to a diverse population; Ability to work independently with strong attention to detail and organizational skills; Must be reliable with time sensitive deadlines with a strong multi-tasking ability; Computer and typing skills sufficient to perform essential job functions; Active motor vehicle license and maintain a reliable vehicle with adequate insurance coverage; Pass a criminal history screen, including state and local child protection agency registries; If direct contact with clients,proof of immunity to vaccine-preventable diseases, including COVID is required; Subscription to and integration of the agency Statement of Faith, Mission Statement, and Diversity, Equity, and Inclusion Commitment.
We value and embrace the principles of diversity, equity, and inclusion; our culture is strengthened, and our workplace is more dynamic.
We are a global organization with multicultural staff, clients, and stakeholders, so we strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.
More work remains, but we are deeply committed to honestly acknowledging and addressing the impacts of race and racism throughout the organization.
This work can be uncomfortable and even painful, but we believe that the greatest challenges bear the greatest rewards.
Recommended Skills Attention To Detail Auditing Case Management Communication Coordinating Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
req10884 Location:
Charlotte, NC Hours:
Full-time(40 hours/weekly)Bethany is changing the world through family.
We began our work by serving one child more than 75 years ago.
Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the world.
We strengthen and preserve families, support displaced people fleeing danger, and find safe, loving families for children who need them.
Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in the U.
S.
and around the world.
As a Quality Assurance Coordinator, you will be primarily responsible for maintaining and reporting accurate, up-to-date documentation on the TFC program and the children in care.
This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.
ESSENTIAL JOB RESPONSIBILITIES Completion of electronic filing and weekly reports; Maintain accurate, up-to-date information on foster children in care while meeting the respective state licensing requirements and Bethany's documentation and reporting requirements; Schedule and prioritize work duties in partnership with supervisor and other team members; Complete paperwork and phone calls for the foster care team, as requested; Serve as the primary point of contact for intake and quality assurance related tasks for the foster care team.
Administer and complete intake tasks in a timely and accurate manner; Attend trainings and meetings as assigned by supervisor; Assist with quarterly file audits; Complete other duties as assigned.
Qualifications:
Bachelor's level degree in Social Work or equivalent field of study from an accredited college, preferred; Knowledge of state foster care procedures and case management protocol, a plus; At least one (1) year of experience in child welfare, preferred; Excellent verbal and written communication skills; Must have an ability to provide excellent and compassionate customer service to a diverse population; Ability to work independently with strong attention to detail and organizational skills; Must be reliable with time sensitive deadlines with a strong multi-tasking ability; Computer and typing skills sufficient to perform essential job functions; Active motor vehicle license and maintain a reliable vehicle with adequate insurance coverage; Pass a criminal history screen, including state and local child protection agency registries; If direct contact with clients,proof of immunity to vaccine-preventable diseases, including COVID is required; Subscription to and integration of the agency Statement of Faith, Mission Statement, and Diversity, Equity, and Inclusion Commitment.
We value and embrace the principles of diversity, equity, and inclusion; our culture is strengthened, and our workplace is more dynamic.
We are a global organization with multicultural staff, clients, and stakeholders, so we strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work.
More work remains, but we are deeply committed to honestly acknowledging and addressing the impacts of race and racism throughout the organization.
This work can be uncomfortable and even painful, but we believe that the greatest challenges bear the greatest rewards.
Recommended Skills Attention To Detail Auditing Case Management Communication Coordinating Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
