Community Mortgage Sales Manager (US) at TD Bank in Charlotte, NC
Job Description Job Profile Summary The Community Mortgage Sales Manager maintains responsibility for the loan production of a team of Community Mortgage Loan Officers (CMLOs) located within a defined geographic area. The CMSM sets sales strategies and participates in regional goal setting, keeping aware of the competitive market landscape and capitalizing on sales opportunities. The CMSM establishes and maintains relationships with community based affordable housing organizations, Realtors, and state/government agencies which result in lending opportunities for the bank to ensure full compliance with the Community Reinvestment Act (CRA) and Fair Lending regulations. Coordinates regional sales and business development under the supervision of the National Community Lending Manager (NCLM) and recruits Community Mortgage Loan Officers for their respective region. Works with the National Community Lending Manager to influence revenue growth, expense adherence, and improved efficiencies for their region. In addition to supervisory accountabilities, the Community Mortgage Sales Manager may be accountable for selling and originating residential mortgage loans, while ensuring full compliance with the Community Reinvestment Act and Fair Lending regulations. Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required Actively recruits CMLOs for their respective markets and continually assesses training and development needs for the defined team Sets Sales strategies for the markets served, influencing revenue growth, expense adherence and improved efficiencies Partners on Market Strategy and participates in regional goal setting; Stays aware of competitive market landscape and capitalizes on sales opportunities Serves as the face of the market(s) served both internally and externally Provides industry knowledge and expertise to recommend and influence pricing, product development, marketing strategy, compliance and underwriting related items Participates on annual incentive design projects to influence the development and continued evolution of respective incentive plans Develops and executes on targeted market strategies, driving residential lending sales and service efforts geared to meet the financial needs of low-and moderate-income, multicultural and first-time homebuyers, with an emphasis on excellence in service Responsible for growth for designated team within sub-market to meet or exceed established goals and objectives for the Region Works directly with the NCLM and CMLOs in managing all production elements of the business including but not limited to the delivery of complete and timely application packages Works in conjunction with the NCLM & Fair Banking Compliance to develop an annual business plan to achieve Community Reinvestment Act and Multicultural Lending residential lending production goals Establishes, through research and direct outreach efforts, relationships and partnerships with nonprofit organizations, realtors, state and local housing offices, and community based affordable housing organizations to generate and increase CRA mortgage opportunities; Represents the bank in community-based meetings and initiatives such as housing seminars, financial literacy programs, affordable housing conferences, etc., which have as their primary focus providing services to low-and moderate-income persons Ensures TD Bank participates in homebuyer education seminars and other financial events to raise consumer awareness of Community loan products and services in all TD Bank's CRA assigned territories Develops and maintains relationships with Retail Management in local markets and supports referral model (MORE) as well as other bank partners to ensure success of Internal Referral strategies Requirements Must be eligible for employment under regulatory standards applicable to the position. Qualifications Bachelor's Degree or work experience equivalent to Bachelor's degree required 10
years' experience in mortgage origination 3
years' management experience required Minimum of 5 years' experience in originating affordable residential loan originations Training and knowledge of available low-and-moderate income housing programs; Must have extensive mortgage industry & guideline knowledge Demonstrated ability to establish and maintain key relationships and business contacts within the community and targeted industry segments to create opportunities for growth PC skills, including knowledge of mortgage origination and automated underwriting systems Established network of community-based organizations, municipalities and agencies whose primary focus is affordable housing and first-time home buyer education Demonstrated sales ability In-depth knowledge of mortgage industry, products, lending practices and regulatory guidelines Growing network of outside contacts to generate referral flow Self-directed, ability to plan own activities to achieve sales goals Excellent sales skills Excellent communication oral & written skills Excellent motivational skills Keeps updated on all residential mortgages industry trends, products, etc. Must have competitive nature to stay motivated to exceed goals. Must be able to work in a face-paced and changing environment Employee must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry).
Salary Range:
$100K -- $150K
Minimum Qualification
Banking, Loans & InsuranceEstimated Salary: $20 to $28 per hour based on qualifications.
years' experience in mortgage origination 3
years' management experience required Minimum of 5 years' experience in originating affordable residential loan originations Training and knowledge of available low-and-moderate income housing programs; Must have extensive mortgage industry & guideline knowledge Demonstrated ability to establish and maintain key relationships and business contacts within the community and targeted industry segments to create opportunities for growth PC skills, including knowledge of mortgage origination and automated underwriting systems Established network of community-based organizations, municipalities and agencies whose primary focus is affordable housing and first-time home buyer education Demonstrated sales ability In-depth knowledge of mortgage industry, products, lending practices and regulatory guidelines Growing network of outside contacts to generate referral flow Self-directed, ability to plan own activities to achieve sales goals Excellent sales skills Excellent communication oral & written skills Excellent motivational skills Keeps updated on all residential mortgages industry trends, products, etc. Must have competitive nature to stay motivated to exceed goals. Must be able to work in a face-paced and changing environment Employee must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry).
Salary Range:
$100K -- $150K
Minimum Qualification
Banking, Loans & InsuranceEstimated Salary: $20 to $28 per hour based on qualifications.
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