Salesforce Business Analyst (Marketing Cloud) at Capgemini in Charlotte, NC
Job Description:
The business analyst will be responsible for analyzing processes, applications, and tools. Defining requirements and supporting execution of projects to change and enhance our business and developing expertise with the products processes they support. They will proactively contribute to changes in processes and procedures and to continuous productivity gains that impact their team and areas beyond acting as experts in their area. They may provide support to more than one manager or business unit and they must be able to prioritize their own time to meet agreed targets and objectives. They may also be involved in coordinating activities that extend beyond their own area of expertise. Documenting as is and to be processes and business functional requirement documents including data flow business rules and use cases. Information gathering activities such as surveying analyzing and evaluating processes products and services by using a variety of internal and or external data. Assist in daily team Scrum meetings and own ongoing Sprint planning release planning. Assist in the change management and QA Testing phases of the project. Assist in coordinating business unit subject matter expert meetings to solicit and cross reference business and functional requirements. Help ensure project team is adhering to project plans and helping to identify and resolve discrepancies. SKILLS EXPERIENCE Minimum 5 years in a large complex banking organization or major consulting organization focused on a Business Analysis type role Concepts in a high-pressure environment and has been a scrum master on multiple projects Strong interpersonal skills and ability to thrive in a collaborative environment Good organizational and analytical skills must be detail orientated QA Testing experience of applications in a financial services environment Experience with marketing tools ExactTarget Salesforce Marketing Cloud ESPs Adobe Experience Manager CMS Adobe Audience Manager DMPs etc HTML email skills Familiarity using Agile iterative and traditional waterfall development
Salary Range:
$80K -- $100K
Minimum Qualification
Technical Project Management, Business AnalysisEstimated Salary: $20 to $28 per hour based on qualifications.
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