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Genesys System Analyst (Genesys/IVR) ID:9118222259 Now hiring in Charlotte, NCRequired Qualifications:5 years' experience using VISIO to create Call Flows for Telephony platform5 years' experience with Telephony Call Center Platform5 years' experience with Data Analytics / Operational Reporting - Tableau, SQL, Excel5 years' experience with IVR Computer Telephony Integration (CTI) Screen Pops on platforms such as Genesys, Avaya, and Cisco5 years' System Analyst experienceExperience with IVR, Call Routing, Call Recording, WFM and Operational. After registering you may be able to apply for this job directly (if still active) on (Apexon)'s site. Future job matches may be sent from Geebo approved job partners.
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