Customer Care Representative
3.
2 Charlotte, NC Charlotte, NC Full-time Full-time $18 an hour $18 an hour 21 hours ago 21 hours ago 21 hours ago iQor 14401 Carowinds Blvd, Charlotte, NC 28273, USA Onboarding Date:
January 3, 2024 Training Date:
January 8, 2024 Training Schedule:
Monday-Friday, 9am-6pm Production Shifts Available Varies Job Position:
Customer Care Representative.
(Full-Time Position)
Job Description:
We are hiring for a Telecommunications program within our Charlotte Call Center.
We are hiring Customer Care Representatives to provide resolution to our clients customers, majority by written communication, while making balanced decisions to protect the clients brand.
This is a Work In Office position.
Job Details:
Pay starts at $18/hr.
plus performance bonuses.
WORK ONSITE POSITION.
Must be able to work nights and weekends and live within driving distance of our Charlotte location.
Requirements:
Strong verbal and written communication skills.
Think critically, understand/solve problems.
Use technology/instruments/tools/information systems.
Adapt to frequent interruptions, changes in priorities.
Articulate/Comprehend verbal and written information.
Work under specific instructions.
At least 1 year of call center/customer service experience.
Basic technical support experience with mobile devices.
HS Diploma or GED/equivalent.
Self-motivated and able to adapt to and comprehend business processes or procedure changes.
Perks:
Monthly Performance Bonuses.
Quarterly reviews and raises based on performance.
Career Development and Management Training.
Travel and Entertainment Discounts.
Comfortable work environment - no standing for long hours.
Benefits:
Full health benefits after 45 days.
Paid time off after 90 days.
401K.
Tuition reimbursement.
Referral Incentive Program.
All About iQor iQor is a managed services provider of customer engagement and technology-enabled BPO solutions.
With 35,000 employees in 9 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services.
Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles.
About iQor:
iQor is a managed services provider of customer engagement and technology-enabled BPO solutions.
With 35,000 employees in 9 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services.
Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
2 Charlotte, NC Charlotte, NC Full-time Full-time $18 an hour $18 an hour 21 hours ago 21 hours ago 21 hours ago iQor 14401 Carowinds Blvd, Charlotte, NC 28273, USA Onboarding Date:
January 3, 2024 Training Date:
January 8, 2024 Training Schedule:
Monday-Friday, 9am-6pm Production Shifts Available Varies Job Position:
Customer Care Representative.
(Full-Time Position)
Job Description:
We are hiring for a Telecommunications program within our Charlotte Call Center.
We are hiring Customer Care Representatives to provide resolution to our clients customers, majority by written communication, while making balanced decisions to protect the clients brand.
This is a Work In Office position.
Job Details:
Pay starts at $18/hr.
plus performance bonuses.
WORK ONSITE POSITION.
Must be able to work nights and weekends and live within driving distance of our Charlotte location.
Requirements:
Strong verbal and written communication skills.
Think critically, understand/solve problems.
Use technology/instruments/tools/information systems.
Adapt to frequent interruptions, changes in priorities.
Articulate/Comprehend verbal and written information.
Work under specific instructions.
At least 1 year of call center/customer service experience.
Basic technical support experience with mobile devices.
HS Diploma or GED/equivalent.
Self-motivated and able to adapt to and comprehend business processes or procedure changes.
Perks:
Monthly Performance Bonuses.
Quarterly reviews and raises based on performance.
Career Development and Management Training.
Travel and Entertainment Discounts.
Comfortable work environment - no standing for long hours.
Benefits:
Full health benefits after 45 days.
Paid time off after 90 days.
401K.
Tuition reimbursement.
Referral Incentive Program.
All About iQor iQor is a managed services provider of customer engagement and technology-enabled BPO solutions.
With 35,000 employees in 9 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services.
Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles.
About iQor:
iQor is a managed services provider of customer engagement and technology-enabled BPO solutions.
With 35,000 employees in 9 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services.
Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
